We believe high-quality physiotherapy should be accessible, straightforward, and tailored to each individual—no matter how you’re referred. Whether you’re coming through a government program, an insurance scheme, or booking privately, we provide the same level of clinical expertise and personalised care every step of the way.

Medicare EPC (Enhanced Primary Care) Referrals
If you’ve been referred by your GP under a Medicare EPC plan, you’re entitled to a limited number of subsidised physiotherapy sessions each year. We work closely with your GP to ensure your treatment aligns with your broader health plan, focusing on improving function, reducing pain, and helping you manage long-term conditions effectively. Clear communication and progress reporting are a key part of this process.

WorkCover Referrals
Workplace injuries require prompt, structured care to support a safe and sustainable return to work. We provide evidence-based treatment, functional rehabilitation, and regular communication with all relevant stakeholders—including employers, insurers, and case managers. Our focus is not just recovery, but restoring confidence, capacity, and independence in the workplace.

DVA (Department of Veterans’ Affairs) Referrals
We are proud to support veterans and their families through DVA-funded physiotherapy services. Treatment is tailored to your specific needs, whether you’re managing chronic pain, recovering from injury, or maintaining mobility and independence. We aim to provide respectful, consistent care that supports long-term health and wellbeing.

Private Patients
For those seeking physiotherapy without a referral, we offer flexible appointment options and individualised treatment plans. Whether you’re dealing with a recent injury, ongoing pain, or looking to optimise performance, our approach focuses on identifying the root cause of your issue—not just the symptoms—so you can achieve lasting results.

Health Fund Claims
If you have private health insurance with extras cover, you may be eligible for rebates on your physiotherapy sessions. We offer on-the-spot claiming through HICAPS, making the process quick and convenient. Our team can also guide you through your entitlements to help you make the most of your cover.

One Standard of Care
Regardless of how you access our service, our commitment remains the same: thorough assessment, hands-on treatment where appropriate, and clear, practical strategies to help you move and feel better. We don’t believe in one-size-fits-all care—every patient receives a tailored approach built around their goals.

If you’re unsure which pathway applies to you, or need help getting started, feel free to contact our team. We’re here to make the process simple and ensure you get the care you need.


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